VDAB digital presence
VDAB is the public employment service of Flanders. The main mission of VDAB is to match job seekers with good jobs. VDAB has a database of around 85.000 jobs which is filled from different sources.
Before we started VDAB had three different digital channels:
- a website
- a mobile-only website
- a native smartphone app
They each operated independently and evolved separately, a guarantee for bad user experience.
Responsive website step by step
We developed a responsive website for mobile, desktop and tablet users. But changing a large and complex website into a fully responsive website, is not something you do overnight. It is complex and it takes long. We came up with a different plan. We first rebuilt ‘find a job’ into a responsive and user-centric website that was temporarily hosted on the mobile-only domain. This allowed us to run it as a live website. We then did the same exercise for all the other functions until the beta-site was complete and ready to replace the old website.
Become an innovator
You can’t change all your existing teams at once to apply a new architecture and get to speed with UX thinking. We delivered a team for this project. They worked closely together with internal business experts. A small team and big steps are how we convince organizations of a new way of working. And pave the way for an organisational change.
Our three take aways for large digital projects;
- Start small. Scale fast.
- Involve stakeholders. End users, Business and IT.
- Initiate change, don’t break!
If you would like to know more details about this project and our way of working, we’re only one email away.